Our Process of Success

With more than 20 years of experience making our clients’ dream homes a reality, we’ve nailed down a process that we know leads to homeowners who love their remodel.

  • During this phase we’ll get acquainted to see if we are a fit for each other. Since you are reading this document, that process is already underway. We’ll do a deep dive into your vision and make sure that we “get it.” We’ll talk about your budget in relation to your vision, consider possible options and explain how financing or payments to us work. We’ll talk about the schedule, your role in the project, and what you can expect from us. We’ll be unfailingly honest — telling you what will be fun — and what won’t. And we’ll leave you with a complete guidance kit full of useful information to help you understand not only who we are but also how projects like yours work.

  • Prior to entering into a Construction Agreement together we have pre-construction processes for which there will be fees. These fees are separate from the construction contract. The pre-construction process will be handled with what is called a Pre-Construction Services Agreement or PSA. The PSA includes developing the project scope together and/or with your other design professionals, specifications, selections and doing a detailed budget that assures you a quality, completed project at an agreed upon price. The PSA will usually cover some design services or consultations with designers, architects, engineers, etc., preconstruction planning, project development, and sometimes some demolition and discovery work, if required to create a guaranteed project price for you. The PSA does not oblige you to enter into a Construction Agreement with us and you own the results of the Pre-Construction and Project Development work covered by the PSA.

  • With all or most of the results of the PSA work in hand we will meet with you to talk through the project. We will take all the time you want to be comfortable and confident. We’ll go over the scope of work, project plan, progress payments, timelines, logistics and concerns. You will meet your personal project manager and discuss how communications are best handled.

  • We will now have all the information to provide a guaranteed price for your project, you will have signed off on the design and production plan. You’ve met your project manager and know who will be doing what and when. We will provide an Agreement for our mutual signatures. We will go over and explain every deal of our straightforward Construction Agreement.

  • During the building phase we will handle all the details of ordering materials, scheduling, oversite, and coordination. Concurrently we will diligently keep you up to date on progress and issues.

  • No matter how carefully we plan your project together you will probably want to make some changes along the way. We are prepared to cheerfully accommodate any changes you want to make. Our Agreement will explain how costs and timing associated with your changes will be handled.

  • As during construction, at this completion phase we will meticulously inspect to ensure that craftsmanship levels have been maintained throughout the project. We will do a final review meeting with you to answer any operational questions regarding appliances, heating and cooling systems and any other operational questions. We will do a final clean up to the highest standards possible both within the project and anything on the property that we touched. We will set you up with a document for you to list anything you might run across that might need some attention. And finally, you will benefit from our industry leading 1-year warranty on our work.

  • Rest assured that we will stand behind our work. We have a predetermined process that guarantees that our project withstands the test of time. Additionally, we are always available for consultations and minor repairs during the warranty period and beyond.